Return & Refund Policy

Last Updated: February 2026

No Returns or Exchanges Available

All sales are final. We do not accept returns or exchanges on any products.

Policy Overview

At Trenz Bazaar Private Limited, all sales are considered final. We do not offer returns, refunds, or exchanges on any products purchased from our website. By placing an order on our website, you acknowledge and agree to this policy.

We encourage all customers to carefully review product descriptions, images, sizes, and specifications before making a purchase.

Why We Have a No-Return Policy

Our no-return policy allows us to:

  • Offer products at competitive and affordable prices
  • Maintain product quality and hygiene standards
  • Reduce operational costs and pass savings to customers
  • Ensure fresh inventory for all customers

Before You Buy - Please Check

Since all sales are final, we strongly recommend that you:

Check Size Chart

Review size guides before ordering apparel

View All Images

Check all product photos carefully

Read Description

Review product details & specifications

Ask Questions

Contact us if you have any doubts

Exceptions - Damaged or Wrong Items

While we do not accept returns, we will address the following issues:

Damaged During Shipping

If your product arrives damaged due to shipping:

  • Report within 24 hours of delivery
  • Share photos/videos of damaged item
  • Keep original packaging as proof
  • We may offer replacement or store credit
Wrong Item Received

If you receive a completely different item:

  • Report within 24 hours of delivery
  • Provide order details and photos
  • Do not use or damage the item
  • We will arrange for correct item or resolution
Important: Issues must be reported within 24 hours of delivery with photographic evidence. Claims after this period will not be entertained.

Order Cancellation

Order cancellation is NOT allowed. Once an order is placed, it cannot be cancelled at any stage.

Order Status Cancellation Refund
Order Placed (Not Shipped) Not Allowed No refund available
Order Shipped Not Allowed No refund available
Order Delivered Not Allowed No refund available
Please Note: All orders are final and cannot be cancelled once placed. Please review your order carefully before confirming payment.

How to Report an Issue

If you receive a damaged or wrong item, follow these steps:

1
Take Photos

Document the issue with clear images

2
Email Us

Send details to our support email

3
Wait for Review

Our team will review within 48 hours

4
Resolution

We'll provide appropriate solution

Contact Us

If you have any questions about this policy or need assistance, please contact us:

Email Us
trenzbazaarprivatelimited@gmail.com
Call Us
+91 7023324615
Working Hours
Mon-Sat: 10AM - 7PM

Our Address:

Trenz Bazaar Private Limited
PLOT NO. L1, First Floor, HEERA NAGAR, AJMER ROAD,
JAIPUR, RAJASTHAN - 302006, INDIA